This Privacy Policy explains how Glow & Wear ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or place an order. Your privacy matters to us. Please read this policy carefully.
When you browse, contact us, or make a purchase, we may collect the following information:
We use your information to process and deliver your orders, respond to your enquiries, provide customer support, improve our website and services, prevent fraud, and send promotional offers if you have opted in. We only send marketing messages where you have given your consent, and you can opt out at any time.
Under the UK GDPR, we process your personal data on the following grounds: performance of a contract (to fulfil your order), legitimate interests (to operate and improve our business), legal obligations, and your consent (for marketing communications).
We never sell your personal data. We may share your information with trusted third parties who help us operate our website and fulfil orders, including payment processors, delivery carriers, and IT service providers. These parties only receive the information needed to provide their service and are contractually required to keep your data secure.
If your order is delivered outside the United Kingdom, some of your information may be transferred to and processed in the destination country to complete the delivery. We take reasonable steps to ensure your data is protected wherever it is processed.
Our website uses cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the website.
We keep your personal information only for as long as necessary to provide our services, comply with legal and accounting requirements, and resolve any disputes. Once it is no longer needed, your data is securely deleted.
You have the right to access, correct, or delete your personal data, and to object to or restrict certain types of processing. You may also request a copy of the data we hold about you in a portable format. To exercise any of these rights, please contact us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
We implement industry-standard security measures, including encrypted connections and secure payment processing, to protect your personal information from unauthorised access, alteration, or loss.
Our website and products are intended for use by adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal data, please contact us so we can remove it.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.